Betjelly believes betting should be a source of entertainment — not stress. Our responsible gaming programme helps you enjoy it within healthy limits. Your safety is our top priority.
Betjelly offers a range of smart tools and features to help you bet responsibly — all in your hands.
You decide how much you deposit each day, week, or month. Once the limit is reached, betjelly will not accept further deposits — no exceptions.
Decide in advance how long you want to play. When the time is up, betjelly will automatically alert you and give you the option to end your session.
Need a break? Activate a cooling-off period from 1 day up to 6 weeks. During this time, your account will be completely closed for betting.
If you feel things have gotten serious, you can self-exclude for anywhere from 6 months to permanently. Reversing this decision is made deliberately difficult — by design.
Once you hit a set loss amount, betjelly will automatically prevent you from placing further bets. This stops impulsive decisions to chase losses.
Betjelly's trained support team is always ready to help. If you're struggling, reach out via live chat — no judgment, just support.
Responsible gaming means keeping betting a controlled form of entertainment — where you decide how much time and money you spend. At betjelly, practicing responsible gaming means sticking to your budget, keeping a clear head, and never letting betting take priority over your real-life responsibilities.
Online betting is growing in popularity across Bangladesh. Most people enjoy it responsibly — but for some, it can become a habit that affects their family, work, or peace of mind. betjelly wants every user to play with awareness, and to take action as soon as any warning signs appear.
The core principles of responsible betting are: Betting is entertainment, not a source of income. The moment you lose sight of these limits is when problems begin. That's exactly when betjelly's tools make a difference.
Remember: Every bet on betjelly is your decision. Our protection tools are here to support you, but you remain in full control.
If you notice any of the signs below in yourself or someone close to you, contact betjelly right away or set a limit. Acknowledging the problem is the bravest step you can take.
Spending beyond your budget: You're betting beyond your set budget and feeling regret afterwards.
Chasing losses: You're placing more bets to recover money you've already lost.
Hiding your betting: You're hiding your betting from family or friends.
Betting on borrowed money: Taking out loans or dipping into savings to fund your betting.
Emotional Distress: You feel restless or irritable when you can't bet.
Impact on relationships: Betting is affecting your work, family, or social life.
Unable to stop: You're unable to cut back or stop betting even when you want to.
If you recognise 2–3 of the signs above in yourself, reach out to betjelly Support. We're here to help, no questions asked.
Go to your betjelly account settings to activate any of the tools below at any time. No complicated process — just a few clicks.
Log in to betjelly and go to "Account Settings" or the "Responsible Gaming" menu.
Choose whichever you need — deposit limit, loss limit, or session time.
Choose a daily, weekly, or monthly limit and enter the amount. Any increase will require a 24-hour waiting period.
Once your settings are saved, betjelly will automatically enforce the limit.
Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period — this is intentional, to protect you from impulsive decisions.
Check your betting habits against the scale below. This isn't a test — it's simply a way to better understand yourself.
If you're in the moderate or high-risk zone, activate betjelly's protection tools now or contact support. The longer you wait, the harder it gets.
Betjelly always recommends keeping these rules in mind:
Betjelly strictly prevents anyone under 18 from betting in any form. Age verification is mandatory at registration, and identity must be confirmed through the KYC process using a national ID or passport.
If a family member suspects their child or teenager is betting, they should immediately support@betjelly.bizto reach us. betjelly will investigate and take the necessary action.
Important: Betting by minors is strictly prohibited. Anyone found in violation will have their account permanently closed and all winnings forfeited.
Set a daily, weekly, or monthly budget.
Set your session duration before you start.
Set a cap on how much you're willing to lose.
Take a break of 1–42 days.
Close your account for the long term or permanently.
If you're struggling, don't try to handle it alone. The betjelly team is always ready to help.
Email Support
Support@betjelly.biz
Live Chat
Talk to Us Live 24/7
Find answers to the most frequently asked questions here.
Join betjelly and take charge of your own safety. Use our tools to enjoy betting responsibly — where fun always comes first.
For adults aged 18+ only. Bet responsibly.