Privacy & Security

Betjelly's Privacy Policy

Betjelly takes the protection of your personal information extremely seriously. This Privacy Policy explains in detail how we collect, use, and safeguard your data.

Last updated: January 2026. You will be notified by email of any changes to this policy.

Our commitment

How betjelly protects your privacy

A quick overview of the steps betjelly takes to keep your data safe.

SSL Encryption

All data transfers on betjelly are protected by 256-bit SSL encryption. Your information is never transmitted over unsecured channels.

Your data is never sold to third parties

Betjelly never sells your personal information to advertisers or third parties. Your privacy means more to us than any business interest.

Secure data storage

Your information is stored in encrypted databases. Only authorized personnel have access, and only to the data they need.

Minimal data collection

Betjelly only collects information that is necessary to provide our services. We never ask for unnecessary or excessive personal data.

Regular Security Audits

Betjelly conducts regular security audits and penetration testing to ensure your data remains protected at all times.

User controls

You always have the right to view, correct, or delete your information. You can exercise these rights at any time by contacting our support team.

This Privacy Policy applies to the use of the betjelly (betjelly.biz) website and its services. By using betjelly, you agree to this Privacy Policy. A full and transparent explanation of how we handle your data is provided below.

1What data we collect

Betjelly collects certain personal information to provide its services. We always aim to request only what is strictly necessary. Below is a breakdown of the data we collect:

Information collected at registration:

  • Full Name & Date of Birth (for age verification)
  • Mobile number & email address
  • Residential Address
  • Preferred Currency & Language

Information collected during KYC verification:

  • Copy of National ID (NID), Passport, or Driving License
  • Proof of Address (utility bill or bank statement)

Information collected automatically while using the platform:

  • IP address & device type
  • Browser information & operating system
  • Page visits & click data (for analytics)
  • Login time & session information

Financial transaction details:

  • Deposit and withdrawal amounts and timestamps
  • Payment method used (Mobile Pay/Nagad/Rocket, etc.)
  • Betting history and transaction records

Important: betjelly never stores full bank account numbers or card numbers. Payment information is always held in tokenized format.

2How We Use Your Information

Betjelly uses collected data solely for specified purposes. Your information is never used for any unauthorized activity.

Purpose Data used
Account Management & Login Name, Email, Mobile Number
Identity & age verification Date of birth, KYC documents
Payment Processing Payment Methods & Transaction Records
Customer Support Account information, betting history
Fraud Prevention IP address, device info, transaction patterns
Promotional Communications (with consent) Email, mobile number
Responsible betting monitoring Betting patterns, deposit information

Betjelly will never send you promotional emails or SMS without your consent. You can opt out of marketing communications at registration or at any time afterward.

3Who We Share Your Data With

Betjelly never sells your personal data. However, limited information may be shared with trusted third parties where necessary to operate our services:

  • Payment processor: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the necessary information to process transactions.
  • KYC verification provider: Documents may be shared with a licensed verification provider for identity confirmation purposes.
  • Legal Authorities: Information may be disclosed in compliance with a court order or regulatory directive under applicable Bangladeshi law.
  • Anti-fraud system: Anonymized data may be shared with specialized fraud prevention services.

All third parties are contractually bound to comply with betjelly's privacy standards and may not use the data they receive for any purpose beyond what is specified.

4Cookie Policy

Betjelly uses cookies on its website. Cookies are small text files stored in your browser that help improve the quality of our services.

Types of cookies betjelly uses:

  • Essential cookies: Required for login sessions and security — disabling these will prevent the website from functioning properly.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: Used to understand which pages are most visited (anonymized).
  • Security cookies: To detect fraud and bot activity.

Most browsers have an option to disable cookies. Please note, however, that disabling essential cookies may prevent you from logging in to betjelly.

5Data Security Measures

Betjelly uses industry-leading security measures to protect your data. Our security framework is regularly updated and tested.

SSL/TLS encryption

All data transmissions are encrypted with 256-bit SSL.

Two-Factor Authentication

Option to enable 2FA for added account security.

Encrypted database

All stored data is encrypted with AES-256.

24/7 security monitoring

Suspicious activity is detected in real time.

In the event of a security breach, betjelly commits to notifying affected users by email within 72 hours. That said, no system on the internet is 100% secure — so keep your password strong and never share it with anyone.

6Your privacy rights

Betjelly believes you should have full control over your personal data. You can exercise the following rights at any time:

Right to Access

You have the right to request details of what information betjelly holds about you.

Right to data correction

Contact support to correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of certain data after your account is closed.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

Data Portability

You have the right to request your data in a portable format.

Right to Restrict Processing

In certain circumstances, you may object to or request that we limit the use of your data.

To exercise these rights support@betjelly.bizto send us an email. betjelly will respond to your request within 30 days.

7Data Retention Period

Betjelly does not retain your data longer than necessary. However, certain information must be kept for specific periods to meet legal and regulatory requirements:

Data Type Retention period
Account Information (active accounts) Until account closure
Financial transaction records 5 years after account closure
KYC verification documents 5 years after account closure
Log & analytics data 1 year (anonymized)
Support Conversations 2 years
Marketing consent records 3 years after consent withdrawal

Once the retention period expires, data is securely deleted or anonymized.

8Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with betjelly. We take every concern seriously.

Email Support

Support@betjelly.biz
Response within 72 hours

Live Chat

Talk to us directly
Available 24/7

Once a privacy complaint is submitted, betjelly will provide a written response within 30 days. If a matter requires more time, you will be notified in advance.

Policy updates: betjelly may update this Privacy Policy at any time. For significant changes, you will be notified at your registered email address 30 days in advance.

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